Health Guarantee

Health Guarantee

We are dedicated to ensuring that our puppies are healthy, happy, and ready for their new homes. Our commitment to your puppy’s health starts from the moment they are born and continues even after they have joined your family. We want you to have peace of mind knowing that your new furry friend is in optimal health and that we stand firmly behind the quality of our puppies.

Our Comprehensive Health Guarantee

Our Health Guarantee covers various aspects to ensure the well-being of your new puppy. Below, we detail the specifics of what is included in our health guarantee.

1. Veterinary Check-Ups

Each puppy receives a thorough veterinary examination before they leave our care. This examination includes:

  • Physical Examination: Assessment of overall health, including heart, lungs, eyes, ears, teeth, and coat condition.
  • Vaccinations: Administration of age-appropriate vaccinations.
  • Deworming Treatments: Regular deworming to eliminate any potential parasites.
  • Health Certificate: A signed health certificate from our licensed veterinarian, confirming your puppy’s good health at the time of sale.

2. 1 Year Health Guarantee

We guarantee that your puppy is in good health at the time of adoption. You have 72 hours (3 days) from the time of receiving your puppy to have them examined by a licensed veterinarian. If your veterinarian identifies any significant health issues within this period, you may return the puppy for a full refund or choose a replacement puppy of equal value, subject to availability.

3. Genetic Health Guarantee

We stand behind the genetic health of our puppies. Our Genetic Health Guarantee covers any genetic congenital issues that may manifest within the first year of your puppy’s life.

Terms and Conditions:

  • The genetic condition must be diagnosed and documented by a licensed veterinarian.
  • Written diagnosis and medical records must be submitted to Dawn Perkins Home Puppies for review.
  • If the genetic condition is confirmed, you may choose a replacement puppy of equal value or receive a partial refund to cover medical expenses related to the condition.

4. Ongoing Support and Care

We believe that support doesn’t end when you take your puppy home. Our commitment to our puppies and their new families continues with:

  • 24/7 Support: If you have any questions or concerns about your puppy’s health or behavior, we’re here to help.
  • Care Guide: A comprehensive care guide, including information on nutrition, training, grooming, and overall care, to assist you in providing the best for your puppy.

Exclusions and Limitations

Our Health Guarantee covers a wide range of health aspects but does not extend to:

  • Injuries sustained after the puppy leaves our care.
  • Health issues resulting from neglect, improper care, or accidents.
  • Conditions related to improper nutrition or environmental factors.
  • Expenses related to spaying/neutering or other elective surgeries.
  • Common issues such as minor infections, fleas, ticks, colds, or parasites that are easily treatable.
  • Behavioral issues: While we provide early socialization, training, and support, we cannot guarantee specific behavioral outcomes.

Procedure for Health Guarantee Claims

If you need to make a claim under our Health Guarantee, please follow these steps:

  1. Notify Us: Contact Dawn Perkins Home Puppies as soon as any health concerns are identified.
  2. Veterinarian Examination: Ensure a licensed veterinarian documents the condition. Obtain written records and diagnosis details.
  3. Submit Documentation: Email or mail the medical records, diagnosis, and any supporting documentation to us at [Your Email Address] or [Your Mailing Address].
  4. Review and Response: Our team will review the submitted documentation and consult with a licensed veterinarian. We will then contact you to discuss the findings and next steps.

Ensuring the Best Start for Your Puppy

At Dawn Perkins Home Puppies, we go above and beyond to ensure our puppies are healthy and well-cared for. Here’s a glimpse into our health protocols and practices:

Prenatal Care

  • Mother’s Health: Regular veterinary check-ups and a nutritious diet for the mother during pregnancy.
  • Prenatal Screenings: Monitoring the health of the mother and puppies through prenatal screenings.

Postnatal Care

  • Immediate Newborn Care: Immediate check-up of puppies after birth to ensure their health and vitality.
  • Regular Monitoring: Daily monitoring and weight checks to ensure proper growth and development.
  • Socialization and Early Training: Gentle handling and early socialization to promote confidence and good behavior.

Nutrition and Feeding

  • High-Quality Food: Balanced and nutritious meals for both mothers and puppies to support their health.
  • Feeding Schedule: Consistent feeding schedules to ensure proper nutrition and growth.

Parasite Prevention

  • Deworming: Regular deworming schedule to prevent and treat intestinal parasites.
  • External Parasite Control: Preventative treatments to protect against fleas, ticks, and other external parasites.

Contact Us

If you have any questions about our Health Guarantee or would like to speak with us directly, please reach out. We are here to provide support and ensure your experience with Dawn Perkins Home Puppies is positive and fulfilling.